congestion is the most common cause of download failures.
Try again later during non-peak hours. Avoid lunch time and early
you are an AOL user
and you are disconnected part way through the download, try
again later when AOL isn't as busy.
you have two browsers installed, try using the other browser.
are a few different processes, depending on how your player is set
up. After you click on the songs link, the song should either
save itself automatically to a temporary directory, or a personal
folder or directory on your hard drive. Or you might get a pop-up
prompting you to "Open the file" or "Save to Disk."
In this case, choose "Save to Disk." Your computer will
then ask you where you would like to save the file. Choose a destination
you can remember so you can find the MP3 later.
When you click on the song, Netscape's audio player will pop up.
Right-click on the audio player and choose "Save As..."
Name the file (keep the ".mp3" extension!) and save to
your hard drive.
the song's link (For Macintosh, hold down the Option key and click
or click and hold), select Save Link As or Save Target As, name
the file (be sure to keep the .mp3 extention in the name) and click
save. You might also need to configure or "fine-tune"
your browser settings.
Instructions for downloading MP3's on a MAC
(with QuickTime Plug-In): The song you choose may automatically
play; if it does not, Netscape will prompt you to select an application
to play it -- choose QuickTime. When the song opens, select "Save
As..." from the File menu, and "Source" from the
Format list. Name the file (keep the ".mp3" extension!)
and save to your hard drive.
Explorer: Clicking on the desired sound file automatically opens
it for playing. Choose "Save As..." from the File menu,
and either "MP3 File" from the Format list. Name the file
(using the ".mp3" extension), and save to your hard drive.
you downloaded the file but it won't play, try giving it a different
name. As an example, change "montreux_westernslopes_1.mp3"
to "westernslopes.mp3". If you have iTunes, try importing
describing your problem in as much detail as you can.
you placed an MP3 order, you can go to your MP3 page by filling
out the following information: